Check-in is at 3 pm and check-out is at 11 am, with a 1-hour tolerance.
Yes, you can book as many rooms as needed, whether because each of you prefers to have your own private space, or because you want to stay together in one of our larger suites, perfect for groups.
Special requests are usually related to the type of beds, location or view of the room, additional amenities in the room (such as extra beds and so), early check-ins or late check-outs, as well as facilities for people with disabilities. If you have a special request, you must contact the travel agent directly or contact our reservations department to ensure that your requests have been noted in the reservation. Room assignments are subject to availability at the time of arrival, and we CANNOT guarantee any special requests prior to arrival.
Armony Luxury Resort & Spa is an adults-only hotel, so all guests must be over 18 years old.
Our All-Inclusive rate includes the accommodation of your choice, all meals, food, and beverages in our restaurants and bars, entertainment, and a series of sports and activities. The European Plan is exclusive to our members. For more information, please call 800 326 6600 from Mexico and 1 877 222 0302 from the US and Canada.
Guests will not be able to use the facilities. However, they may consume in the restaurants of Marival Residences Luxury Resort with an extra charge for service consumed.
For hygiene and safety reasons, no pets may access the facilities, except guide dogs.
Credit card, when booking from our website; debit card, credit and deposits when booking by phone, and some OTAs accept booking and payment upon arrival.
They are not included, but they are welcome.
Yes, we have some rooms equipped for different needs. It must be specified when booking, as they are subject to availability.
You can contact us at 800 326 6600 from Mexico and 1 877 222 0302 from the US and Canada, to let us know of changes or cancellations to your reservation. Please note that these may incur additional charges.
Any change is subject to the availability of rooms and services and may be subject to additional fees.
Our all-inclusive plan includes additional upgrades such as access to high-end wines and refreshments, a welcome basket with wine included, a Nespresso machine in the room, luxury bathroom amenities, a beach bag, a 15-minute teaser session at Mélange World Spa, entertainment and group activities, among many other things. Read all about it here.
Yes, our animation team is ready to make your stay something you won´t forget! We have a wide variety of activities for all tastes.
No, all tours must be contracted additionally.
Contact our travel agency to make tour reservations.
Room service has an extra charge.
We have free internet service in the Lobby Club. For rooms and other areas, wireless and cable Internet services are offered at an additional cost.
We have day passes with additional cost.
Laundry and dry cleaning services are offered at an additional cost.
We have an ATM inside Marival Resort & Suites.
We have a transportation service at an additional cost. It can be reserved in advance of your arrival.
Yes, at reception and with specific hours.
In some restaurants, formal casual is recommended (no beachwear, plastic sandals, and caps). Men must wear pants or shorts. Surf shirts or T-shirts are not allowed.
In all our restaurants, we have vegetarian and gluten-free options. In case a vegan dish is required, our chef can support you in any of the restaurants.
Marival Resort & Suites has a water purification system, so the tap water is drinkable. However, due to the purification process, the water can leave a slight taste in the mouth, which is why many guests prefer bottled water, but tap water is perfectly safe for bathing and brushing your teeth.
Gustavo Díaz Ordaz International Airport in Puerto Vallarta, Jalisco.
It is very important to abide by the prevention measures established by the WHO, by the Federal Government, and by state and local authorities.
All consumption centers are open from June 1, 2020, and follow all quality standards, for your satisfaction and safety.
Yes, following all health measures and the highest quality standards that we have always handled.
The usual standards of cleanliness, safety, and hygiene have been increased, even more than what we normally handle, such as antibacterial gel dispensers, cleaning of rooms with ozone-generating machines, review of collaborators before entering the hotel, among others.
We have a doctor on call 24 hours.
Yes, the nearest hospital is 1.4 km away from the hotel.